Yes, you can. The customizing of a shoe or boot ranges from but isn't limited to the "shoe last" (Soigne, Zion, Marac), "vamp", "quarters", "back strip", "laces", "inner lining color" (you have up to 7 colors to choose from), "shoe sole"(outside 3 colors, bottom sole 9 colors and sole type 10 in total), "heel hight" (1 inch or 1.34 inch), "welt" (country, city), "material" (exotic leather, smooth leather, hand-painted patina, suede, linen, patent leather, sartorial, flannel, jeans, velvet) and "leather burnishing".

No.

Every Aspect of a Cru Nonpareil shoe can be customized to your personal taste, comfort and style

Exotic Leathers such as alligator, crocodile, ostrich and python cannot be mixed with Smooth Leathers like calf skin leather, suede, sartorial, linen, velvet and patent or be burnished.

No. The material and color will appear different on screen vs in person. This is why Cru Nonpareil uses material swatches during the customizing process to ensure the accurate rendering of colors and materials.

No you can't.

Once payment of a shoe is made, all orders are final.